11/17/2016 DataSource's status as a Cisco Systems SMB Select Partner is renewed.
At DataSource, all of our customers are able to reach customer service and technical support 24 hours a day, 7 days a week including holidays. You never have to fear that a network emergency will have to wait until "normal business hours".
Voice Over IP - VoIP
Cisco IP Telephony
With voice now supported over our data networks, it is possible to remove the costly PBX and replace it with a voice and data solution implementing IP Telephony. Corporations have traditionally separated their voice and data networks, doubling the cost of equipment and maintenance, support staff and training. Today, voice and data can be consolidated onto one network; hence the costs are greatly reduced, if not halved. The voice world has many different applications to support call center requirements, and now that the worlds of voice and data are merging, it enables unified management of both arenas. There are many different applications available through both Cisco and their partners to provide comprehensive solutions.
Business Benefits of VoIP
Reduce the cost of having discrete voice and data networks by merging them into one.
Reduce the cost of maintenance, support and training by supporting one technology rather than two.
Increased return on investment.
Enables true unified messaging.
Increased ease of usage and functionality with a converged voice and data network.